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1
How do I add a web page to my site?
You can add a webpage to your SharePoint site by adding it as a Web Part (see Working with Web Part Pages in the SharePoint Help file from your site's Nav Bar).
2
How do I Add a New User
Go to Site Settings
Manage Users
Select Add Users
3
How do I Edit a Users Role
Go to Site Settings
Manage Users
Select the user
Change the Role check box
4
How do I Change a Users Password
Go to Site Settings
View Information about Site Users
Select the user
Change Password
Add New Password
Confirm and OK
5
How do I Edit a Users Information
Go to Site Settings
View Information about Site Users
Select the user
Edit User Information
6
What is a Site Collection Administrator?
Site Collection definition: A set of Web sites on a virtual server that have the same owner and share administration settings.  Each site collection contains a top-level Web site and can contain one or more subsites.  The only role that has permission over the entire collection of sites is the Site Collection Administrator.
7
How do I open my site in FrontPage 2003
Open FrontPage and select File | Open Site | My Network Places | type in the complete url (in the Site Name field) | Open.

Or.. while Browsing your Sharepoint site, click  File | Edit in Microsoft Front Page 2003   and your entire Sharepoint site will open for editing.
8
Does the administrator account count towards my user limit
No.  The administrator account is setup by SharePoint and doesn't count against your user total.
9
How do I view a usage report?
SharePoint has a built in usage report in which you can view usage by User, page, OS, Browser and referral URL.  The data collected in each of these categories is total hits, recent month, most recent day, most recent day hits.

Go to Site Settings
Site Administration
Select View Site Usage Data
10
How do I export my usage summary?
Currently, this functionality isn't supported.  However, we are looking into integrating a third party tool that will have the ability to pull more detailed/exportable usage summaries.
11
I cannot add users even though I show less than 5 users on the Manage Users
SharePoint treats each site including the Top Level site as part of the Site Creation. A site admin must go to the Site Creation located at the bottom of the Site Administration page in order to permanently delete a user and free up site quota.
12
What software do I need to customize my site?
Considerable customization can be done using only your browser. However, to fully customize and utilize your SharePoint Site it is necessary to use Microsoft Frontpage 2003.
14
How do I Add a Theme to my site
Go to Site Settings
Apply theme to site
Select theme and Apply
15
How do I select the root level template
We default the top level site to the Team Site Template.  We had an overwhelming number of requests for this because users were picking one of the other 7 templates (which do not display all of the functionality of SharePoint) and were dissatisfied.

When you create a sub site, you will be prompted to select a template.  You can use one of the 8 provided by us, or at the root level, upload/create your own.  Just add your template to the root level template catalog and it will in the list of available templates when you create your sub site. 
16
How do I use my custom domain name
For an additional service fee you can use your own domain name.  i.e. instead of http://portalbase.com/mysite you can have http://www.mysite.com
17
Why can't users see my site without logging in?
By default the sites are not set to allow anonymous access, so you must create a user for each person you'd like to see your site.
18
How do I setup anonymous access to my site?
Go to Site Settings
Select Go to site administration
Select Manage anonymous access

Change the Anonymous users can access selection to Entire Web Site.
Select OK
19
What software do I need?
Unless you're going to stand up your own SharePoint Server, there is no other software needed.  Although, if you plan to do any site customization outside of what the SharePoint interface is capable of, you may need MS FrontPage.
20
Where is my site?
The URL along with your User Name and Password are sent to the email address you entered during sign up.

The URLs are typically http://portalbase.com/mysite
21
How do I login to my site?
Your User Name and Password are sent to the email address entered at sign up.
22
How do I change the Quick Launch Bar?
This can be done at the time of a List or doc library creation (select "add this link to the quick launch bar"). 

If you need to add any other links to this bar, you can do it through FrontPage.  Open the default.aspx page and select Add Link or double click on the bar to edit.
23
What security processes are in place?
Our Information Security Program is based on the International Standards Organization’s Code of Practice for Information Security Management (ISO17799).  Technical security measures, such as Cisco Pix, provide firewall protection, intrusion detection, and web-publishing rules. 

Our software assurance team tests and deploys software updates in order to maintain the highest level of security and software reliability.  Software hot-fixes and service packs are tested and deployed based on their priority and level of risk.

Security related hot-fixes are rapidly deployed into the environment to address current threats.  A comprehensive software validation activity ensures software stability through regression testing prior to deployment.
25
How do I Add an Email Alert
Go to the List you want to receive notifications for
Select Alert Me
Select the Change Type
Select the Alert Frequency

You should receive an email confirming a successfull setup.
26
How do I Manage a Users Alerts
Go to Site Settings
View Information about Site Users
Select the user
My Alerts on this site
27
How do I get emails?
You can setup SharePoint Alerts that email based on certain conditions (see Working with Alerts in the SharePoint Help file from your site's Nav Bar).
29
Information in Help doesn't match what I see in my Web site.
Help is written to document your Web site in its default configuration. Your team or administrator may have customized the site so that it no longer matches exactly with the information in Help.
30
Site users report that they can't get to a list, document library, discussi
The default view may have been deleted. Do one of the following:

Set an existing view as the default view
Create a new view to use as the default view
31
I can no longer modify a view by using my Web browser
If a view is modified extensively by using a Microsoft Windows SharePoint Services-compatible Web page editor, such as Microsoft FrontPage 2002, it can no longer be modified in the Web browser.
32
I don't see my name in the list of users on the User Information page.
You have not yet participated in the SharePoint team Web site. Do any of the following:

Go to the Discussion Boards page and participate in a discussion.
Go to the Document Libraries page and upload a document to a library.
Go to the Documents and Lists page and add an item to a list, or respond to a survey.
33
I just created a team Web site, but when I go to Site Settings, I'm denied
You have not yet participated in the team Web site. Do any of the following:

Go to the Discussion Boards page and participate in a discussion.
Go to the Document Libraries page and upload a document to a library.
Go to the Lists page and add an item to a list, or respond to a survey.
Go to the Create Page page and add a new list, document library, discussion board, or survey to the site.
34
I can't change my password.
If you use your Microsoft Windows NT domain account to log onto your team Web site, you can change the password for your Web site by changing the password of your domain user account.
35
I set Edit access in my list or survey to None, and now no one can enter it
Edit access includes the ability to create items. There is no setting that prevents users from editing their own items. However, you can prevent them from editing someone else's items by setting Edit access to Only their own.
36
I get a message that I didn't type a valid date.
Dates must be in the format nn/nn/nnnn or n/n/nn.
37
I typed a Web address in a text field, and when I view the item, only part
If the Web address includes a space, type %20 for the space. For example, http://example%20site.microsoft.com.
38
I typed a mailto: address in a text field, and when I view the item, it isn
All mailto: addresses must be in lowercase letters. For example: mailto:someone@example.com 
39
Is my survey response truly anonymous?
Your user name does not appear in the results of a survey that is set to hide user names. However, an administrator with access to the database that stores survey results can match your identity to your response.
40
How many questions can a survey have?
You can add up to 1,024 questions to a survey.
41
The Upcoming Events view shows me events that have already happened.
The Upcoming Events view includes all events that happen on the current day, since midnight.
42
I can't copy and move files when I'm in Folder view in a document library.
Your security settings may be too strict. Try the following:

In Microsoft Internet Explorer, on the Tools menu, click Internet Options, and click the Security tab.
In the Select a Web content zone to specify its security settings box, click Trusted sites, and then click Sites.
In the Add this Web site to the zone box, type the URL of your team Web site, and then click Add.
43
I want to edit a document in a document library, but I have Microsoft Offic
Click the hyperlink to open the document or save it to your hard disk.
Edit the document.
Do one of the following:
If you are using Office 2000, on the File menu, click Save as to save the file with its original name to the document library. This will over-write the original file.
If you are using an earlier version of Office, save the file to your hard disk, and on the page that displays the document library, click Upload Document to copy the file to the document library.
44
I get an error message when I try to import a Microsoft Excel spreadsheet t
Windows SharePoint Services cannot import spreadsheets that were saved with interactivity. Try saving the spreadsheet again, without interactivity.

In Excel, on the File menu, click Save as Web Page.
Click Republish: Sheet, and clear the Add interactivity check box.
Click Save.
45
My Web site looks wrong and some features are not working.
Web sites based on Windows SharePoint Services work best with Microsoft Internet Explorer 5 or Netscape Navigator 6.0 or later, installed on a computer that is running Microsoft Windows 2000 or later. If you are using another Web browser or operating system, some pages may not display properly, and some features may not work.
46
I get an error message that the required program may not be installed prope
You may have set up the required program to be installed on first use. Run the program so that it is fully installed on your hard disk, and then try using the feature again.
47
Why am I not able to apply a theme to one or two pages in my Web site?
By design, you apply themes to an entire site. If you want to apply themes to individual pages or to further customize your Web site based on Windows SharePoint Services in any way, use a Windows SharePoint Services-compatible Web page editor, such as Microsoft FrontPage.